Frequently Asked Questions

Are your products made of pure silver?

Yes! All our jewellery is crafted from hallmarked pure silver (92.5 sterling silver or 99.9 fine silver). When you shop with us, you can be sure you’re buying authentic silver jewellery online.

How do you decide the prices of your jewellery?

Our pricing depends on the design, craftsmanship, and purity of silver (92.5/99.9), rather than just weight. For Indian silver jewellery (locally made), prices are weight-based. No matter what you choose, we make sure our rates are fair and competitive in the market.

Can silver jewellery be revalued?

Absolutely! Since all our pieces are made from pure silver, they always retain value. You’re not just buying jewellery—you’re buying something revaluable.

Does silver jewellery turn black?

Yes, silver can naturally tarnish over time if not stored properly. Keep your jewellery in an airtight pouch or box when not in use. In some cases, body heat and sweat may also cause silver to darken—but don’t worry, a quick polish brings back its shine.

Is your jewellery safe for skin?

100% yes! Our jewellery is hypoallergenic, nickel-free, lead-free, and cadmium-free, making it safe for everyday wear. For kids’ silver jewellery, our quality team carefully checks to ensure there are no sharp edges.

Can I cancel my order?

Yes, you can cancel your order before shipping. Once shipped, cancellations are not possible.

How can I contact you?

We’re always happy to help! Reach out to us via WhatsApp at 9543210678 or send us a message on Instagram.